Rockhaven Rental & Cancellation Policies
Please Read~ Important Information ~ Regarding Your Reservation
We offer discounts for personal checks and cash payments
- We accept Visa, MasterCard, Discover, personal checks, & cash.
- A 50% credit card deposit is required to confirm your reservation.
- Check-in dates, less than 35 days, require full payment.
- Minimum age allowable is 25, unless we approve.
- This is an all adult property with quiet serene surroundings.
- We will consider certain non-shedding, small dogs,. Call us to inquire.
- Absolutely NO SMOKING inside rentals; decks & porches are OK.
- Check-In: after 3:00 PM CST ~ Check-Out: by 10:00 AM CST
- We do not refund for early departures or late arrivals.
- Please drive slowly coming and going out of the driveways.
- Because of our small size, cancellations affect us significantly.
- We cannot handle cancellations the way big business hotels do.
- If your stay is for 4 or more nights, AND if we’ve held those dates
- For 30 days or longer, a cancellation will NOT be refunded.
- EXCEPTIONS ~ that warrant a future “paid” stay:
- If the airport you are traveling through is closed.
- If the state police along your driving route ask you to stay off roads.
- If there’s a proof of a personal emergency with you or a family member
- Otherwise, we expect you to honor your reservation.
- If you’re concerned about a possible cancellation for any reason.
- We suggest that you purchase travel insurance through a third party.