1. Who We Are
Rockhaven Cabins ("we", "our", or "us") operates this website and related booking inquiry channels. This policy explains what personal information we collect, how we use it, and the choices available to you.
2. Information We Collect
We collect limited information to respond to inquiries and improve the site, including:
- Contact details you submit (such as name, email address, and phone number).
- Inquiry details and preferred stay dates you share with us.
- Basic usage data (pages viewed, session duration, and general location data).
We do not intentionally collect sensitive personal information through this website.
3. How We Use Information
- To respond to booking questions and customer service requests.
- To send updates you requested, including offers or availability notices.
- To understand site usage and improve website performance and content.
- To help detect misuse, spam, and technical issues.
4. Cookies and Analytics
We may use cookies or similar technologies to understand website traffic and user behavior. You can manage cookie settings in your browser at any time.
5. Sharing of Information
We do not sell your personal information. We may share limited data with service providers that help us run our website, analytics, communications, or booking workflows, under confidentiality obligations.
6. Data Retention
We keep personal information only as long as needed for the purposes described above, or as required by law.
7. Your Choices
- You can opt out of marketing emails by using the unsubscribe link in those emails.
- You may request access, correction, or deletion of your information by contacting us.
8. Contact Us
For privacy-related questions, contact us at info@rockhavencabins.com or call 615-470-5530.
9. Changes to This Policy
We may update this policy from time to time. Any updates will be posted on this page with a revised date.
This page is provided for general informational purposes and should be reviewed for legal compliance based on your exact business operations and jurisdiction.
